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Privacy Policy

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Global Gaming Services d.o.o. (“GameBoost”, “we”, “us”, “our”) respects the privacy of users who access and use the website gameboost.com and related services.

This Privacy Policy explains how we collect, use, and process personal data in connection with the operation of our online marketplace platform.

Payment processing and identity verification are performed by independent third-party service providers. This Privacy Policy applies only to personal data processed by GameBoost and does not apply to data processed independently by sellers, payment service providers, game publishers, or other third parties.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

For the purposes of this Privacy Policy:
“Account” means a user account created to access certain features of the GameBoost platform.
“Cookies” means small text files placed on a user’s device when visiting the website, which are used to ensure functionality, security, and performance.
“Personal Data” means any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.
“Platform” means the website gameboost.com and related services operated by GameBoost.
“User” means any individual who accesses or uses the Platform, whether as a buyer or seller.
The website gameboost.com is owned and operated by Global Gaming Services d.o.o., a company registered in Croatia.
Registered office:
Petrovaradinska 1
10000 Zagreb, Croatia.
Global Gaming Services d.o.o. acts as the data controller for personal data processed in connection with the operation of the Platform.
For privacy-related inquiries, users may contact us at [email protected].
This Privacy Policy applies only to personal data processed by GameBoost in connection with your use of the Platform.
The Platform may contain links to third-party websites or services, including those operated by independent sellers, payment service providers, or other external partners. GameBoost has no control over, and is not responsible for, how personal data is collected, processed, or used by such third parties.
Users are encouraged to review the privacy policies of any third-party websites or services before providing personal data to them.
For the purposes of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.
Under applicable data protection laws, users may have certain rights in relation to their personal data processed by GameBoost, subject to legal limitations.
These rights may include:
  • the right to be informed about the processing of personal data;
  • the right to access personal data processed by us;
  • the right to request correction of inaccurate or incomplete personal data;
  • the right to request deletion of personal data, where applicable;
  • the right to request restriction of processing;
  • the right to object to processing based on legitimate interests;
  • the right to data portability, where processing is based on consent or contract and carried out by automated means;
  • the right not to be subject to decisions based solely on automated processing, where applicable.
These rights apply only to personal data processed by GameBoost and do not extend to data processed independently by sellers, payment service providers, or other third parties.
Requests to exercise these rights may be submitted using the contact details provided in this Privacy Policy and will be handled in accordance with applicable legal requirements.
Users also have the right to lodge a complaint with a competent data protection supervisory authority, including the Croatian Personal Data Protection Agency (AZOP).
Depending on how users interact with the Platform, GameBoost may process the following categories of personal data:
Account Data
  • username and account identifiers
  • email address
  • account status and preferences
Order & Payment Reference Data
  • order identifiers and timestamps
  • transaction amounts and currency
  • payment status and reference identifiers provided by payment service providers
  • full name
Communication Data
  • messages exchanged through the Platform
  • support requests and correspondence
Technical Data
  • IP address
  • device, browser, and log information
Seller Onboarding Status
  • verification and compliance status related to seller onboarding
Payment transactions and identity verification are handled by independent third-party service providers. GameBoost does not store or process payment card details or identity documents.
GameBoost processes personal data only where there is a lawful basis under applicable data protection laws, including where processing is necessary for the performance of a contract, compliance with legal obligations, legitimate interests, or user consent where required.
Personal data may be used for the following purposes:
  • to create, operate, and manage user accounts;
  • to provide access to and operate the Platform;
  • to facilitate transactions between buyers and sellers;
  • to communicate with users regarding accounts, orders, support requests, or platform-related matters;
  • to prevent fraud, abuse, and unauthorized activity;
  • to comply with legal, regulatory, and compliance obligations;
  • to manage seller onboarding and verification status;
  • to send service-related communications and, where permitted by law and based on user preferences, marketing communications.
GameBoost may use automated systems to support the operation and security of the Platform, including for fraud prevention, abuse detection, and risk assessment. Such processing is used to assist decision-making and does not result in decisions that produce legal effects or similarly significant effects on users being made solely by automated means.
Marketing communications, where applicable, are sent in accordance with the GDPR (Regulation (EU) 2016/679) and the ePrivacy Directive (Directive 2002/58/EC), as implemented under applicable national law. Users may opt out at any time.
GameBoost retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including the operation of the Platform, compliance with legal and regulatory obligations, dispute resolution, fraud prevention, and enforcement of our agreements.
In particular:
  • Account Data is retained for as long as a user maintains an active account. Where an account is deleted, data is removed or anonymized unless retention is required for legal, compliance, or dispute-related purposes.
  • Order and Payment Reference Data is retained for accounting, audit, and compliance purposes in accordance with applicable legal requirements.
  • Communication Data is retained for as long as necessary to manage user support, resolve disputes, and ensure platform integrity.
  • Technical and Security Data, such as logs and IP addresses, is retained for a limited period necessary to ensure platform security and prevent abuse.
GameBoost does not retain payment card details or identity verification documents. Such data is processed and retained by independent third-party service providers in accordance with their own legal obligations.
Retention periods may vary depending on applicable laws, regulatory requirements, and legitimate business needs.
Personal data processed by GameBoost may be stored and processed within the European Economic Area (EEA) or transferred to third-party service providers located outside the EEA where necessary for the operation of the Platform.
Where personal data is transferred outside the EEA, such transfers are carried out in accordance with applicable data protection laws and subject to appropriate safeguards. These safeguards may include adequacy decisions adopted by the European Commission or the use of standard contractual clauses and other legally recognized transfer mechanisms.
GameBoost does not control the location where independent sellers, payment service providers, or identity verification providers process personal data. Such third parties are responsible for ensuring their own compliance with applicable data protection requirements.
GameBoost may share personal data with third parties only where necessary to operate the Platform, comply with legal obligations, or protect the integrity and security of our services.
Categories of recipients may include:
  • Payment service providers, for the purpose of processing payments and refunds;
  • Identity verification providers, for seller onboarding and compliance checks;
  • Technical and infrastructure providers, including hosting, security, analytics, and communication services;
  • Advertising and measurement partners, including Google, where you have consented to analytics or advertising cookies;
  • Professional advisors and authorities, where required by law, regulation, or legal process.
When you consent to analytics or advertising cookies, we may share certain personal data with Google so Google can provide advertising, measurement, and related services. Learn how Google uses this data in Google’s Business Data Responsibility Site.
GameBoost does not sell personal data and does not share personal data for purposes unrelated to the operation of the Platform.
We do not store or process payment card details or identity verification documents. Such data is processed by independent third-party service providers in accordance with their own legal obligations.
Where personal data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with applicable data protection laws.
Users may control certain aspects of their personal data through their account settings and by managing their communication preferences.
In particular:
  • users may opt out of receiving marketing communications at any time by using the unsubscribe links included in such communications or by adjusting their preferences where available;
  • users may manage or update certain account information directly through their account.
Service-related communications necessary for the operation of the Platform, such as account notifications or transaction-related messages, may still be sent where required.
Users may browse certain areas of the Platform without providing personal data. However, access to specific features and functionality, such as creating an account or completing transactions, requires the provision of certain personal data.
Users may also manage the use of cookies and similar technologies through their browser settings or other available controls, subject to the functionality of the Platform.
The Platform is not intended for use by individuals under the age of 18. GameBoost does not knowingly collect or process personal data of minors. If we become aware that personal data of a minor has been collected without an appropriate legal basis, we will take reasonable steps to delete such data.
The Platform uses cookies and similar technologies to ensure its proper functioning, enhance security, analyze usage, and improve user experience.
We may use both first-party cookies (set by GameBoost) and third-party cookies (set by external service providers, such as analytics or advertising partners).
Where you consent to analytics or marketing cookies, Google may process personal data to measure site performance, personalize ads, and measure conversions. Information about how Google uses data from sites and apps that use its services is available at https://business.safety.google/privacy/.
Users may control or disable cookies through their browser settings or other available controls. Please note that restricting cookies may affect the functionality of the Platform.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business operations, or how personal data is processed.
Any updates will be published on the Platform and will take effect upon publication. We encourage users to review this Privacy Policy periodically to stay informed about how personal data is handled.

For User service inquiries or disputes, You may contact us by email at [email protected]